validity:

Each order is accepted and executed exclusively on the basis of our General Terms and Conditions (GTC). Deviations require the express, written
Confirmation.

Should individual provisions of these terms and conditions be or become wholly or partially invalid or unenforceable, this shall not affect the validity of the remaining conditions.

The ineffective regulation will be replaced in this case by a new valid regulation.
If required, we also use third parties to carry out the order (eg shipping, delivery directly by the importer).

Contract and contact person, however, is always the dog world Herzog (contact details see imprint)

​

Contract:

By clicking on the "Buy" button at the end of the ordering process, you are bindingly declaring your will to conclude a purchase agreement.

The purchase contract is deemed to have been completed as soon as our company has sent a written confirmation (information by email or in writing) to the buyer / consumer.

If incorrect prices have been listed in the shop due to an error or a system error, we reserve the right to make the prices clear by e-mail.

In this case, the buyer always has the right to exercise the right of withdrawal and to withdraw from the contract.

​

Liability:

We assume no liability for direct and indirect damage caused by the use of our goods. Claims for damages due to defects and consequential damage are - insofar as legally permissible - excluded, unless intent or gross negligence.

Color deviations and possible misprints and errors excepted.

​

Shipping conditions:

Shipping will take place as soon as possible after receipt of your payment,

Should the shipment be delayed, the buyer will be informed by mail about the expected shipping date.

​

 

Guarantee / exchange or return

​

Should a rigging happen within 2 months, a free repair will be available.
The customer bears the cost of delivery and return.
HERZOG DOG assumes responsibility for own negligence. no guarantee such as biting the dog's leash or other ...

 

An exchange is only permitted if the ordered product differs greatly from the product received (enormous size difference or color difference).

WE ASK YOU TO CONTACT IN SUCH CASES!

 

OTHER THAN AN EXCHANGE OR RETURN IS EXCLUDED!

Pay:

We deliver exclusively against advance payment without deduction.

​

Payment options:

You can pay by prepayment, Paypal or credit card.

​

Delay in delivery:

We make every effort to deliver as soon as possible.
If the goods are no longer available, this will be communicated to the consumer immediately and a payment already made will be refunded.

​

Retention of title:

The delivered goods remain our property until full payment of the purchase price and any shipping costs.